Contradictory legal

Right of Withdrawal

You have the right to cancel within fourteen days without stating any reason Contract to revoke. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not a sponsor, have taken possession of the goods. or has.

In order to exercise your right of withdrawal, you must contact us WESTHO petfood GmbH, Beethovenstr. 55, 41061 Mühlengladbach, Phone: +49 21 61 82 88 55 - 0, E-Mail:, by means of a clear declaration (eg a letter or e-mail sent by post) inform about your decision to withdraw from this contract.

In order to maintain the cancellation period, it is sufficient for you to send the notice regarding the cancellation of the right of withdrawal before the expiry of the withdrawal period.

Consequences of Withdrawal

If you withdraw from this Agreement, we will have refunded all payments received from you, including delivery charges (excluding any additional charges) any costs arising from the fact that you have chosen a different method of delivery than the standard delivery offered by us), immediately and at the latest within 14 days from the date of repayment We have received the notification of your revocation of this contract. For this refund we use the same form of payment as you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this refund fees.

We may refuse to refund the goods until we have returned the goods or until you have provided proof that you have returned the goods, whichever is the greater is here time.

You must immediately return the goods to us, and in any event not later than fourteen days from the date on which you inform us of the cancellation of this Agreement, or return it to us ; mountain flat. The deadline is met if you send the goods before the deadline of fourteen days. They bear the immediate costs of returning the goods.

You shall only be liable for any loss of value of the goods if such loss of value results in a loss of control of the goods necessary for the purpose of proving the nature, characteristics and functioning of the goods is.

End of the cancellation policy