Data protection

WESTHO petfood GmbH takes the protection of your personal data very seriously. We focus our data processing on the objective of collecting, processing or using only the personal data required for the reasonable and economic use of our offer.
Below you will find out when using our website and when we use it. We have taken technical and organizational measures to ensure compliance with data protection regulations. Our offers are subject in particular to the provisions of the Federal Data Protection Act (BDSG).

Data protection

We appreciate your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

Storage of access data in server log files

You can visit our websites without giving any personal information. We only store access data in so-called server log files, such as the name of the requested file, the date and time of the retrieval, the amount of data transferred and the requesting provider. These data are evaluated solely to ensure trouble-free operation of the site and to improve our offer and do not allow us to conclude on your person.

Data collection and use for contract processing and opening a customer account

We collect personal information if you voluntarily provide it to us as part of your order, when contacting us (for example, by contact form or e-mail) or when opening a customer account. Which data are collected, can be seen from the respective input forms. We use the data provided by you to fulfill the contract and process your inquiries. By submitting the contact form you declare your consent to the collection and processing of the data provided by you for the purpose of informing and advising us about our products and services. After completion of the contract or deletion of your customer account, your data will be blocked for further use and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to a further use of your data or we reserve the right to use the data is legally permitted and about which we inform you below. The deletion of your customer account is possible at any time and can be done either by a message to the contact option described below or via a designated function in the customer account.

Data transfer for fulfillment of the contract

For fulfillment of the contract, we will pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. In order to process payments, we will pass on the necessary payment data to the credit institution commissioned with the payment and any payment service providers commissioned by us or to the payment service selected by you in the ordering process.

Data usage when registering for the e-mail newsletter

If you subscribe to our newsletter, we will use the information required or separately provided by you to send you regular e-mail newsletters. The deregistration from the newsletter is possible at any time and can be done either by a message to the contact option described below or via a dedicated link in the newsletter.

The dispatch of our newsletter takes place over Clevereach. For more information about Cleverreach's privacy policy, please see the following Internet address
: Datenschutzbestimmungen von CleverReach.

Data usage for e-mail advertising without newsletter registration and your right of objection

If we receive your e-mail address in connection with the sale of a good or service and you have not objected to this, we reserve the right to send you regular offers for similar products, such as those already purchased, from our range by e-mail , You may object to this use of your e-mail address at any time by sending a message to the contact option described below or through a dedicated link in the e-mail message, without incurring any costs other than the transmission costs according to the basic tariffs.

Use of data for postal advertising and your right to object

In addition, we reserve the right to summarize your first and last name, mailing address and - as far as we have received from you in the context of the contractual relationship - your title, academic degree, year of birth and occupation, branch or business name Save lists and use for your own promotional purposes, eg to send interesting offers and information about our products by letter. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

Use of cookies

In order to make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Failure to accept cookies may limit the functionality of our website.

Instructions for deleting cookies in the most common browsers can be found here:

Microsoft Internet Explorer: Anleitung

Mozilla Firefox: Anleitung

Google Chrome: Anleitung

Apple Safari: Anleitung

Opera: Anleitung

Use of Google AdWords Conversion Tracking

This website uses the Google AdWords online advertising program and Google AdWords conversion tracking. The conversion tracking cookie is set when a user clicks on a Google-served ad. Cookies are small text files that are stored on your computer system. These cookies lose their validity after 90 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not expired yet, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can not be tracked through AdWords advertisers' websites. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie through its Internet browser under User Preferences. You will not be included in the conversion tracking statistics.

For more information about Google's privacy policy, visit the following Internet address: Datenschutzbestimmungen von Google

Use of Google Maps

This website uses the Google Maps product of Google Inc. By using this site, you consent to the collection, processing and use of the automated data collected by Google Inc, its agents and third parties.
You can find the terms of use of Google Maps under
 "Nutzungsbedingungen von Google Maps".

Use of webfonts

On these websites external fonts, Google fonts are used. Google Fonts is a service of Google Inc. ("Google"). The integration of these web fonts is done by a server call, usually a Google server in the USA. This will be transmitted to the server, which of our websites you have visited. Also, the IP address of the browser of the terminal of the visitor of this website is stored by Google. For more information, see the Google Privacy Policy, which you can access here:
www.google.com/fonts#AboutPlace:about
www.google.com/policies/privacy/

Retargeting / Remarketing

This website uses retargeting services from the following providers:

Google Adwords Remarketing, einen Retargetingdienst der Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; Google Adwords Datenschutzbestimmungen

Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA; Facebook Datenschutzbestimmungen

The retargeting technology makes it possible to specifically target visitors to our websites with personalized, interest-based advertising that has already taken an interest in our shop and our products. The insertion of the advertising material is based on a cookie-based analysis of the previous user behavior, but no personal data is stored. In the case of retargeting technology, a cookie is stored on your computer or mobile device in order to collect anonymous data about your interests and thus to adapt the advertising individually to the stored information. These cookies are small text files that are stored on your computer or mobile device. This will give you advertising that most likely matches your product and information interests.

You may permanently oppose the setting of cookies for ad prescriptions by Google by using the browser plug-in available at the following link
 herunterladen und installieren

If you do not want to collect data via Facebook Custom Audience, you can use Custom Audiences hier deaktivieren.

Use from Facebook, Google, Google +, Twitter and Instagram

On our website so-called social plugins ("plugins") of the social networks Facebook and Google+, the microblogging services Twitter and Instagram are used. These services are provided by the companies Facebook Inc., Google Inc., Twitter Inc. and Instagram LLC. offered ("provider").

Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). An overview of the plugins of Facebook and their appearance can be found here
: Facebook for developers

Google+ is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). An overview of the plugins of Google and their appearance can be found here: Google developers

Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103. For an overview of the Twitter buttons and their look, click here: Twitter buttons

nstagram is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). An overview of the Instagram buttons and their appearance can be found here: Instagram badges

If you visit a page of our website that contains such a plugin, your browser connects directly to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is transmitted by the respective provider directly to your browser and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are currently not logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider in the USA and stored there. If you are logged in to one of the services, the providers can immediately allocate the visit to our website to your profile on Facebook, Google+, Twitter or Instagram. If you interact with the plugins, for example the "Like", "+1", "Tweet" or "Instagram" buttons, the corresponding information is also transmitted directly to a provider's server and saved there. The information will also be posted on the social network, on your Twitter. Published Instagram account and displayed there to your contacts.

The purpose and scope of the data collection and the further processing and use of the data by the providers as well as their rights in this regard and setting options for the protection of your privacy, please refer to the privacy policy of the provider.

Datenschutzhinweise von Facebook

Datenschutzhinweise von Google

Datenschutzhinweise von Twitter

Datenschutzhinweise von Instagram

If you do not want Google, Facebook, Twitter or Instagram to directly map the data collected via our website to your profile in the relevant service, you must log out of the relevant service before visiting our website. You can completely prevent the plugins from being loaded even with add-ons for your browser. With the script blocker "NoScript".

Right to information and contact

You have the right to free information on the data stored about us as well as a right to correct, block or delete this data. For questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data and revocation of granted consent or objection to a particular use of data, please contact us directly via the contact information in our Impressum.

Stand: April 2018, Mönchengladbach