Shipping and payment terms

Orders within Germany are usually delivered within 2-3 business days after receipt of payment with DHL & nbsp;.

Shipping costs for Germany:

The shipping costs for orders up to a value of 30,00 Euro amount to 6,90 Euro

From 30,00 Euro value of goods we deliver free of charge.

Shipping costs to Austria, Belgium, Luxembourg, Netherlands:

The shipping costs for orders up to a value of 80,00 Euro amount to 12,90 Euro

From 80,00 Euro value of goods we deliver free of charge.

Shipping costs for France:

The shipping costs for orders up to a value of 80,00 Euro are 16,90 Euro

From 80,00 Euro value of goods we deliver free of charge.

Shipping to other foreign countries:

Shipping abroad (except Austria, France, Belgium, Luxembourg, Netherlands) is calculated individually. We try to arrange for you the most cost-effective transportation. Possibly. There may be recalculations for the automated calculation of these shipping costs. If you would like to receive the definitive shipping costs, then please write an email to info@westho-petfood.de stating the articles, quantity and the Delivery address. We will then inform you about the costs incurred at short notice.

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Payment Options

You can choose from the following payment options at the Westho Petfood Onlineshop:

Invoice

Pay conveniently after receiving your goods.


payment

After completing your order, you will receive an e-mail with your order information.
Please transfer the full invoice amount to the following account stating the order number or invoice number and your customer number. The dispatch of your order takes place after receipt of payment. (Depending on the bank, 2-4 business days, foreign transfers according to age)

Account -No. 156474900
Bank Code: 310 400 15
IBAN: DE69 3104 0015 0156 4749 00
BIC: COBADEFFXXX
Commerzbank Mönchengladbach
Account holder: Westho Petfood GmbH


delivery

If you do not make any online payments and you only want to pay when you keep the goods in hand, then cash on delivery is the appropriate method of payment. For cash on delivery, the payment is made directly to the deliverer or, if you should not be at home at the time of delivery, at DHL in a post office. If you are delivered to a packing station, you can pay cashlessly by debit or debit card at your packing station.

PLEASE NOTE: If you choose to pay by cash on delivery, we must charge a processing fee of 4.90 euros (including VAT) & mdash; irrespective of any shipping costs or the value of the total order value. In addition, the deliverer collects additionally a fee of 2.00 Euro for the financial inquiry directly at delivery.
A COD delivery is unfortunately only possible at your billing address.
Please keep the money ready, often the delivery person will not have any change.


PayPal

Open a free PayPal account and deposit your bank account or credit card. Your data is securely deposited with PayPal. When paying with PayPal, you can enjoy PayPal account protection. We ship your ordered goods immediately.


credit card

We offer payment by credit card and accept MasterCard and VISA.


Instant navigation use wire transfer

The fastest way to pay. You can pay without registering with your online banking data (PIN & TAN). Thanks to the real-time confirmation of the payment, we can ship as fast as possible.


On all pages of our shop where you enter personal information - such as. For example, in the sections "Shopping Cart" and "My Account", we use the latest security standard 128 bit Secure Socket Layers (SSL). Your data will be encrypted directly during transmission. All data protection relevant information (such as bank code, bank account number, name and address) are stored in encrypted form in a protected database.

We appreciate your trust and assure you a careful and correct handling of your data.